New Administration in now for almost two years; new food service just put in place. What's changed? From visiting, observing and now listening to family members, very little. In fact, in some areas it's getting more challenging for residents and their families.
With this in mind, decided to go back through my dozens of files on information concerning Rights of Individuals living in facilities and putting them here, on this blog, hoping more people in the United States will be drawn to reading small sections and passing this blogsite and its information along to friends and families.
SUGGESTION: Make a list of these Rights by exact entry, number and quote the verbage as it is written. Your voice has more meaning when you use this approach. Copy it down, don't depend on memory; carry this one and the others I'll write about with you. When needed, you'll have them with you.
APPRECIATE GREATLY THOSE WHO "LIKE" THE BLOG AND "FOLLOW" US.
As we age we all face a time when we will be "taken care of" by someone other than ourselves. We may need to live in a facility. That place should be safe, welcoming, and provide safety, security and compassion.
This entry begins an overview of areas I've found highly important for those who walk the road of responsibility working with or managing the care of a loved one living in a facility.
You can access the manual Transmittals PP by going to the following site location:
It's 667 pages long and a great reference. The one I'm using for these entries latest update is currently Rev. 107 dated 04-14-14. As time passes, these entries may contain additions or deletions, there may be more sections. Please check for the latest information if this is blog is being read far past the posting date of 11-07-14.
CHALLENGE: In facilities, it's mostly verbal communication. Even though they are required by law to keep written documentation, during visits and at Resident Care Planning meetings, we did not receive any written report, everything was verbal.
What about you who are reading this entry? What's your experience? Reminds me to find a way to put a Poll on this site. Learning as I go.
Here's the exact citation from the Medicare/Medicaid State Operations Manual governing all the United States as linked above:
#1 Resident and/or Legal Representative has/have the right to access by verbal request all records. FACILITY CANNOT MANDATE A WRITTEN REQUEST
Why do you think this is important, verbal being enough to obtain records? Possible physical challenges limiting ability to write; eyesight challenges or other limitations often come with aging.
Limited abilities should not limit accessibility.
- Upon an oral or written request, to access all records pertaining to himself or herself including current clinical records within 24 hours (excluding weekends and holidays); and (ii) After receipt of his or her records for inspection, to purchase at a cost not to exceed the community standard photocopies of the records or any portions of them upon request and 2 working days advance notice to the facility.